Return & Exchange
Exchange Policy
Our exchange policy ensures a hassle-free experience, allowing you to request an exchange within 30 days from the date of purchase. Contact us with your preferred style or size for the exchange and we'll start the exchange within 3 business days of receiving the returned item.
For a standard fee of $20.00, you can purchase a return label from us. The return label cost may vary based on size and weight.
Return Policy
You can return any item that doesn't meet your expectations within 30 days of the purchase date. To be eligible for a refund, the item must be in its original, unused condition, with all tags intact and no alterations done. Gift cards or final sales are not eligible for a refund.
For a standard fee of $20.00, you can purchase a return label from us. The return label cost may vary based on size and weight.
How to Return an Item
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Contact Us
Email Contact@SuitsOutlets.com with your order number and reason for the return. We'll send you return instructions by email.
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Ship Your Item
Ship the item back within 30 days of purchase in its original, unused condition with the original tags, hanger, and bag.
- Include the original receipt or a copy inside the package.
- For suits and walking suits, include all components supplied with your order, such as the blazer, pants, vest, and accessories, as applicable.
- Use a shipping service that does not require a signature at the return center.
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Receive Your Refund
Refunds are processed within 5 business days of receiving your return and are issued to the original payment method. We send an email notification with the refund details.
- Original shipping charges and return shipping costs are non-refundable.
- Refund amounts may depend on the returned item's condition. A restocking fee may apply for packaging, handling, or related restocking costs.
- Items marked FINAL SALE cannot be returned for a refund or store credit.
Important Notes
- Refused packages or packages returned to sender will be processed as returns. Any applicable shipping charges will be deducted from the refund.
- Suits Outlets is not responsible for returns sent to an incorrect address or items lost or damaged during return shipping.
- If you accidentally return the wrong item, contact us as soon as possible. We cannot guarantee that it can be located and sent back to you.
- For more information, please contact us at 888-909-0748.
Watch our return and exchange process video.