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Return & Exchange

  

Exchange Policy

Our exchange policy ensures a hassle-free experience, allowing you to request an exchange within 30 days from the date of purchase. Contact us with your preferred style or size for the exchange and we'll start the exchange within 3 business days of receiving the returned item.

For $15.00, you can purchase a return label from us. The amount will be deducted from your refund. If you need assistance, contact us at 888-909-0748.

 

Return Policy

You can return any item that doesn't meet your expectations within 30 days of the purchase date. To be eligible for a return, the item must be in its original, unused condition, with all tags intact and no alterations done.

For $15.00, you can purchase a return label from us. The amount will be deducted from your refund. If you need assistance, contact us at 888-909-0748.

 

Step-by-step Return Instruction

Step 1 - Email 

Email Contact@SuitsOutlets.com with your order number and reason for the return. We will provide you with the return instructions via email.

Step 2 - Ship 

Ship the item back to us in its original, unused condition with its original tags attached, the hanger, and bag within 30 days of the purchase date for a refund.

  • The original receipt or a copy inside the package is required.
  • For suit/walking suit returns, ensure that all components, including blazer, pants, vest, and accessories, are included.
  • No signature required service is accepted at the return center. 

Step 3 - Refund

  • Refunds are processed within 5 business days of receiving your return and are directed back to the original payment source. Please note that shipping charges are a non-refundable service.
  • We reserve the right to refund base on the return items condition. Once refunded we do provide email notifications with the refund details. A restocking fee may be processed for packaging, handling, and any other cost during the restocking process.
  • Return shipping costs are NOT covered.
  • Items labeled as FINAL SALE cannot be accepted for credit or refund.

 

Important Notes

  • Returned to sender or refused packages will be processed as return. You will receive your refund minus any shipping charge(s) involved.
  • Suits Outlets is not responsible for any return(s) sent to any other address or item damaged or lost in the return process.
  • If you accidentally send the wrong item to us for a return, please contact us as soon as possible. We cannot guarantee your item will be found and returned.

 

CONTACT US / EMAIL

We're here to ensure your satisfaction. If you require any assistance or have questions about returns, please don't hesitate to reach out:

Email: Contact@SuitsOutlets.com Phone: 888-909-0748

Thank you for choosing Suits Outlets. We're committed to making your shopping experience exceptional.