Shipping
ORDER TOTAL | METHOD | COST | ESTIMATED TIME OF ARRIVAL |
UNDER $120 | USPS Ground Advantage® or equivalent | $8.99 |
5+ business days |
$120 OR MORE | USPS Ground Advantage® or equivalent | FREE |
5+ business days |
ANY SIZE | UPS® Ground | Rate based on weight & package size |
3+ business days |
ANY SIZE | UPS 3 Day Select® | Rate calculated from UPS |
3 business days |
ANY SIZE | UPS 2nd Day Air® | Rate calculated from UPS |
2 business days |
ANY SIZE | UPS Next Day Air® | Rate calculated from UPS |
1 business day |
* UPS Ground is NOT considered a guaranteed express shipping option.
* Express orders placed before 11 am EST are shipped on the same day.
* Free standard shipping is available on orders of $120 or more to the contiguous United States (48 states), excluding Alaska, Hawaii, Puerto Rico, and the US Virgin Islands.
* Please note that a "business day" is Monday through Friday, excluding all federal holidays.
* Effective April 5, 2021, and until further notice, UPS has suspended the UPS Service Guarantee, including all UPS ground & express services, for all shipments from any origin to any destination. The only exception to this new rule is UPS Next Day Air and UPS Next Day Air Saver®
See https://www.ups.com/us/en/help-center/shipping-support/service-guarantee.page
* According to the "UPS Terms and Conditions of Air Service," the service guarantee does not apply to UPS Air Services shipments that are delayed due to causes beyond UPS's control, including, but not limited to, weather phenomena and natural disasters.
* Need it ASAP? If you need an order shipped out today, call us at 888-909-0748.
ORDER PROCESSING
Expedited Shipping takes up to 1 business day to process & ship out the package.
Standard shipping takes up to 2 business days to process & ship out the package.
Express orders placed before 11 am EST are shipped on the same day.
Shipping days are Monday through Friday. Holiday orders will be processed on business days. There is no weekend delivery or shipping. All weekend orders will be processed on the following Monday/business day.
RETURN & REFUSE PACKAGE
The refund process will take within 5 business days from the date your return package is delivered.
Your package might be returned to the sender if UPS/USPS cannot complete delivery or if delivery is refused. Under those circumstances, the customer may contact us for re-shipping or a refund. Please note, that shipping is a non-refundable service and we will deduct the shipping charge(s) from your refund.
YOUR SHIPPING ADDRESS
We ship to PO BOX and overseas locations with USPS. Customers must complete a correct U.S. shipping address with APT#, SUITE#, UNIT#, SPACE#, BUILDING#, etc. for delivering your orders.
Please be advised to order as early as possible for national holidays shopping, weddings, prom, graduation, etc.
INTERNATIONAL ORDER
We do accept international orders please allow 3-6 weeks for delivery estimate. You may see the actual shipping cost on the checkout page.
TERMS & CONDITIONS FOR INTERNATIONAL ORDER
We can't guarantee that your shipment won't be delayed by your country's Customs Office. Unfortunately, it may happen every once in a while which we cannot control, however, we'll do our best to assist if the situation occurs.
EXPRESS SHIPPING RATE
Your order will be charged a calculated rate for express shipping depending on our policy. Your order might arrive at a different time with multiple packages from our vendors. We will provide you with each tracking # for multiple shipments. When you check out, you will be able to select exactly how much you are being charged for your order. For assistance with your shipping questions, please email us at contact@SuitsOutlets.com
SHIPPING DISCLAIMER
Once the order leaves Suits Outlets facilities, the Suits Outlets group has no control and holds no responsibility for lost, held, mis-delivered, delayed, or damaged packages. However, Suits Outlets will gladly provide any related information so the customer will contact the corresponding carriers.