Frequently Asked Questions

SuitsOutlets Group has multiple warehouses within the United States. Orders will be shipped from New York, New Jersey or California. 

• Domestic Shipping

Our free shipping options include USPS Priority Mail, USPS Ground Advantage, UPS Ground, and UPS Ground Saver.
For Express Shipping, we offer UPS Next Day Air Saver, UPS 2nd Day, and UPS 3 Day Select.

• International Shipping

We ship international orders with USPS Priority Mail International and UPS Worldwide. You will be able to choose from any available shipping method at checkout.

We're pleased to offer free shipping for qualified orders within the US. There are no additional handling fees, so you always get the best price possible.

For more information, please visit our shipping guidelines.

Yes, we offer international shipping via USPS Priority Mail International and UPS Worldwide. You can select from any available shipping method at checkout.

We ship within 3 business days of receiving your order (not including weekends and holidays). Delivery time depends on the shipping method you select at checkout.

Orders are typically delivered within 1–6 business days to addresses in the continental United States. Delivery times are estimates, and some areas may take longer for delivery.

Suits Outlets team is not responsible for orders with incomplete or incorrect information, denied or delayed payment authorization, or other unforeseen delays.

We're pleased to offer free shipping for qualified orders within the US.

To receive your order within a specific timeframe, please select guaranteed express delivery shipping at checkout. Shipping fees and delivery times depend on the option you choose.

Please note: deliveries to P.O. Boxes, APO/FPO addresses, or Union Territories must be sent via the United States Postal Service and may require additional delivery time.

We have directions for finding your size on our website at the following links: Men's suit sizing help.  If you have further questions, please don't hesitate to contact the customer service team.

Yes. With our years of experience in serving menswear in the US, all of our suits are accurate in size. We offer a money-back guarantee or hassle-free exchanges if, for some reason, the suit does not meet your requirements.

All of our suit pants are the industry-standard six-inch drop. This means that if you order a size 46 jacket, it will come with size 40 pants. All of our pants have unfinished bottoms to make altering an ease.

No. All of the tuxedo/suit packages are imported together. We don't separate them.

Yes, all of our pants have unfinished bottoms to make altering an ease.

Yes, all pants can be adjusted by certain inches. Please consult your tailor or our customer service department if any questions about a particular style.

No, all transactions are processed through the Payment Card Industry Data Security Standard (PCI DSS) gateway. Your payment information is carefully protected and we will never store your payment card information.

We accept all major credit cards, as well as PayPal, Shop Pay, and Afterpay.

Our headquarters is located in New York State, and we have warehouses in New York, New Jersey, and California. By Federal Law, we charge tax for the addresses within these states. If you live outside these States, the price you see on a product is the amount you'll pay, with no additional tax.

Yes, you can call us toll-free at 1-888-909-0748 during business hours. One of our knowledgeable sales representatives can take your order on the phone.

We do not issue print catalogs. Everything that we sell is on our site. No print catalogs mean we can pass even more savings on to our customers, and be friendly to the earth as well.

You can place orders online 24/7 through our secure website. For assistance, email us via the Contact Us tab at the bottom of any page, use our live chat, or call us at 888-909-0748.

Customer Service Team is available during our business hours in Eastern Time, excluding holidays.