COVID-19 UPDATES

UPDATED 5/13/2020
The store is now open ONLY for curbside pickups between the hours of 9:00 am and 6:00 pm, Monday - Saturday as allowed by local regulations. NO WALK-IN customers at this moment. We apologize for the inconvenience.
Suits Outlets Group has also decided to re-open return center and accept return starting on 5/16/2020. With this, all shipping, handling, return are back to normal.
Please note, if your purchase was shipped between 2/22/2020 and 5/15/2020, the deadline for return/exchange has been extended to 6/15/2020. 
Due to COVID-19, Postal Service(USPS), UPS, and your receiving country's postal service may be experiencing delays in scanning and processing on some shipments at this time. This is out of our control and we ask for your patience during this time, and to please contact your local UPS and/or postal service for updates in regards to mailing services.
We will provide updates if there are further changes due to the current situation. We greatly appreciate your continued patronage, patience and understanding.

We are glad to bring back normal online business. And in the same time, we are working at our best to protect the health and well-being of customers and our associates. Hope all our customers are safe and satisfied. Enjoy shopping at Suits Outlets!


UPDATED 5/5/2020
Our online store is open for business and shipping out your orders. Due to an increase in demand and changes we implemented for our employees, our warehouse is experiencing a delay.
Our normal processing may take up to 4 business days (not including weekends or holidays) before a package is shipped out. Once a package is ready for shipment, a tracking email will automatically be sent out and the package will be handed off to USPS or UPS.
Due to COVID-19, USPS, UPS, and your receiving country's postal service may be experiencing delays in scanning and processing on some shipments at this time. We ask for your patience during this time, and to please contact your local UPS and/or postal service for updates in regards to mailing services.
We will provide updates if there are further changes due to the current situation. We greatly appreciate your continued patronage, patience and understanding.



UPDATED 3/22/2020
To our Suits Outlets family,
Our customers and our associates mean everything to us, and their health and well-being are of the utmost importance. For that reason, in response to the evolving circumstances around COVID-19, Suits Outlets made the decision to change operations of our stores across the U.S. effective 3/22/2020, unless otherwise instructed by government or public health officials. We will continue to reassess operations during this time. We look forward to continuing to serve all our customers on SuitsOutlets.com.
Above all else, stay safe everyone. On behalf of the entire team, we hope to see you again soon.
Thank you for your loyalty to Suits Outlets.

Sincerely,
Managing Board
Suits Outlets Corporation 

Please find the latest operational updates below:
1. We do accept orders as usual but please note: ALL SHIPPING, including standard shipping, express shipping, international shipping will be temporarily DELAYED and expected to return to normal on 5/16/2020. We will continue to evaluate as the situation evolves.
2. Our standard return/exchange policy is being extended.  If a purchase was shipped on 2/22/2020 or after, customers will be able to return to stores or via mail for a refund/exchange within 1 month after return center reopens. Again, we will continue to evaluate as the situation evolves.
3. Our return center is temporarily closed because of NYS COVID-19 Laws. Please do NOT mail back return until further noticed.

We follow the latest Regulations by New York State:
https://coronavirus.health.ny.gov/home